Sync - simplifying dental appointment scheduling
Sync - simplifying dental appointment scheduling
From fragmented schedules to full visibility: unlocking 1.5 hours of daily clinical staff capacity.
From fragmented schedules to full visibility: unlocking 1.5 hours of daily clinical staff capacity.
B2B
B2B
SaaS
SaaS Enterprise
SaaS
0 - 1
0 - 1
Health Tech
Health Tech
Background
Background
Background
Sync – Provider Portal, a scheduling platform by Subscribili, is a web application designed to streamline dental appointment workflows. It integrates with four leading EHR/PMS systems in the dental industry. As the second Product Designer, I played a key role in shaping the product experience and establishing a scalable design system despite early constraints.
Sync – Provider Portal, a scheduling platform by Subscribili, is a web application designed to streamline dental appointment workflows. It integrates with four leading EHR/PMS systems in the dental industry. As the second Product Designer, I played a key role in shaping the product experience and establishing a scalable design system despite early constraints.
My Role: Product Designer
My Role: Product Designer
Team: 1 Product Manager, 4 Engineers
Team: 1 Product Manager, 4 Engineers
Duration: 12 weeks
Year: Q3, 2025
Duration: 12 weeks
Year: Q3, 2025
Key Challenges
Key Challenges
Key Challenges
Designing for large volumes of data from EHR systems
Navigating early limitations around PHI (Patient Health Information) data access
Creating intuitive solutions for highly contextual, complex healthcare workflows
Designing for large volumes of data from EHR systems
Navigating early limitations around PHI (Patient Health Information) data access
Creating intuitive solutions for highly contextual, complex healthcare workflows
Outcomes
Outcomes
Outcomes
Scaled the product from 1 to 60 clinic locations and supported new client acquisition. The platform unlocked up to $30K in additional production capacity for small to medium clinics and reduced provider workload by saving approximately 1.5 hours per day.
Scaled the product from 1 to 60 clinic locations and supported new client acquisition. The platform unlocked up to $30K in additional production capacity for small to medium clinics and reduced provider workload by saving approximately 1.5 hours per day.
Scaled the product from 1 to 60 clinic locations and supported new client acquisition. The platform unlocked up to $30K in additional production capacity for small to medium clinics and reduced provider workload by saving approximately 1.5 hours per day.
60 locations
60 locations
60 locations
Accelerated expansion
Accelerated expansion
Accelerated expansion
$30k per year
$30k per year
$30k per year
Additional revenue
Additional revenue
Additional revenue
1.5 hrs per day
1.5 hrs per day
1.5 hrs per day
Time saved per person
Time saved per person
Time saved per person
Info
Info
Info